A roof replacement is a significant undertaking—one that requires careful planning, budgeting, and coordination with a trusted roofing contractor. It’s also a long-term investment in your home’s safety, value, and curb appeal. If you’re thinking about replacing your roof, you probably have plenty of questions. Even if you’ve worked with a contractor before, it’s important to be thorough in your research to ensure a smooth and successful project. At TruBlue Roofing & Remodeling, we understand how overwhelming this process can feel, so we’ve compiled a list of essential questions to guide your decision-making.

1. Are You Licensed and Insured?

Why It Matters: Roofing companies should be properly licensed to work in your state, and they should carry both liability and workers’ compensation insurance. This protects you as a homeowner from any potential legal and financial issues if accidents happen on-site.

Follow-Up Considerations: Ask for proof of licensure and insurance, and confirm that the coverage is active. Reputable contractors won’t hesitate to provide this information. If a company can’t—or won’t—share documentation, consider it a red flag. This information should come directly from their insurance company. Don’t accept proof of insurance that is handed directly to you; you don’t know if it’s actually current or not.

2. How Long Have You Been in Business?

Why It Matters: Experience often translates into expertise. While newer roofing companies can still be reputable, a long track record can offer extra peace of mind. The longer they’ve been in business; the longer they’ll probably stay in business.

Follow-Up Considerations: Inquire about the company’s history, how they train new employees, and what steps they take to stay updated with the latest roofing technologies and building codes. A firm with a solid reputation in the community is more likely to stand by its work.

3. Do You Have Local References I Can Contact?

Why It Matters: Hearing directly from past clients gives you a realistic sense of the company’s workmanship, customer service, and reliability. References can reveal details that aren’t always apparent on a website or brochure.

Follow-Up Considerations: Ask references about the overall project timeline, the cleanliness of the worksite, and how the roofing crew communicated throughout the process. You might also want to drive by local projects to see the finished product for yourself.

4. What Roofing Materials Do You Recommend and Why?

Why It Matters: Not all roofing materials are created equal. Asphalt shingles, metal, tile, and other options vary in durability, cost, appearance, and suitability for local weather conditions. A professional contractor should recommend materials based on your budget, aesthetic preferences, and the specific climate in your area.

Follow-Up Considerations: Discuss the pros and cons of various materials, including their average lifespan, maintenance needs, and warranty coverage. Understanding these details helps you make an informed choice that fits your long-term plans.

5. Can You Provide a Detailed Written Estimate?

Why It Matters: A clear, itemized estimate protects both you and the contractor. It outlines the scope of work, materials needed, labor costs, and any additional fees. This transparency helps prevent surprises once the project is underway.

Follow-Up Considerations: Look for a breakdown of costs for labor, materials, and any contingencies like unforeseen damage repairs. Also, confirm whether cleanup and disposal fees are included. If something is unclear, ask for clarification before signing a contract.

6. Will You Remove My Old Roof or Install New Shingles Over It?

Why It Matters: While it’s generally permissible in some cases to add a second layer of shingles, tearing off the old roof is often considered best practice. Installing new shingles over an existing layer can conceal problems beneath, like rotted decking or hidden leaks.

Follow-Up Considerations: Ask your contractor to explain any code requirements and why they recommend one option over the other. If they suggest keeping the old layer, make sure they can thoroughly justify how they will address any underlying issues.

7. How Long Will the Project Take?

Why It Matters: Most full roof replacements can be completed in a few days to a week, depending on the size of the roof, the complexity of the project, and weather conditions. Knowing the expected timeline helps you plan around any disruptions to your daily life.

Follow-Up Considerations: Understand what happens if bad weather hits or if unexpected damage is discovered mid-project. Will the team work on weekends or after-hours if there’s a delay? A reliable contractor will have a contingency plan in place.

8. What Warranties Do You Offer?

Why It Matters: A good warranty is a reflection of the quality of both the materials and the workmanship. Many roofing materials come with manufacturer warranties, but you also want to ensure the installation itself is covered if problems arise down the road.

Follow-Up Considerations: Ask about the length of coverage and what exactly the warranty protects against. Be clear about any maintenance requirements necessary to keep the warranty valid—neglecting routine upkeep could void your coverage.

9. Who Will Be My Point of Contact?

Why It Matters: Large projects can involve multiple people—estimators, project managers, and crew members. Knowing whom to contact if you have questions or concerns is essential for smooth communication.

Follow-Up Considerations: Confirm if there will be a site supervisor and how frequently they’ll provide updates. Also ask about the best way to communicate—phone, text, or email—so everyone’s expectations are aligned.

10. Do You Handle Permits and Inspections?

Why It Matters: Many municipalities require permits for roof replacements. Failure to comply can lead to fines, forced project stoppages, or complications when selling your home in the future.

Follow-Up Considerations: A reputable contractor should be well-versed in local building codes and permit processes. Ask if permit fees are included in the estimate and how inspections will be coordinated. Confirm also if the contractor will arrange for final sign-offs to ensure all work meets code requirements.

Final Thoughts

Replacing your roof is an investment that can protect your home for decades—so it’s crucial to do it right. Asking the right questions not only helps you find a trustworthy roofing company but also ensures you’re making informed decisions based on your budget, needs, and local conditions. At TruBlue Roofing & Remodeling, we believe in transparency, quality workmanship, and attentive customer service. If you’re considering a new roof and want to discuss your options, we’re here to help every step of the way.

Remember, the cheapest quote might not always be the best deal, especially if it lacks essential protections like proper licensing, insurance, and a thorough contract. By asking these ten critical questions, you’ll set the stage for a successful roof replacement—one that will enhance your home’s value, safety, and appearance for years to come.

Partnering with TruBlue for Your Outdoor Remodeling Needs

At TruBlue Roofing and Remodeling, we understand the importance of creating an outdoor space that reflects your style and meets your needs. Whether you’re dreaming of a new deck, a serene screened porch, or a vibrant outdoor living area, our team is here to bring your vision to life. With our expertise in outdoor remodeling, we’re dedicated to helping you achieve the perfect balance of functionality and aesthetics in your outdoor space.

Upgrading your outdoor living area is more than just a home improvement project; it’s a lifestyle enhancement. Let TruBlue help you create an outdoor space where you can unwind, entertain, and enjoy the beauty of nature right at your doorstep.

Contact TruBlue Roofing

Investigating changing the look of your home? Concerned about your roof’s integrity and require a professional inspection? Then TruBlue Roofing is the company to call!

At TruBlue Roofing, we strive to maintain high standards. Whether your home is located in the Raleigh or Wilmington area, we make sure to assess the possible problem(s) with your roof and implement repairs quickly and efficiently. We take pride in providing excellent services at competitive prices! We also guarantee outstanding craftsmanship with a no-obligation estimate on every job.

Contact us today at either our Raleigh (919) 589-7290 or Wilmington (910) 319-7249 location. Visit our website for more information – https://trublueroofingnc.com

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Questions to Ask Before Getting a Roof Replacement